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Dear both,
Following up on the below.
We have now fixed the issue with emails not sending from all
roles. I probably should go through the whole process from
submission to production with a test article to confirm everything
is working – but I thought I’d let you know so you can continue
production of the issue you’re working on.
Still there remains to decide how you will access the mailbox
editors@teachinganthropology.org. The details for webmail are
below. I think this is particularity relevant for Natalie, as you
use this address for your OJS user. You could change your editor’s
user email to gmail for now, perhaps.
I am keeping an eye on the inbox at
editors@teachinganthropology.org and will forward email to you.
Best,
Eli
——– Forwarded Message ——–
Subject:
Re: [TA] Editor Decision
Date:
Wed, 2 Oct 2024 08:02:24 +0100
From:
Eli Bugler <eli@nomadit.co.uk>
To:
Macdonald, Alison <alison.macdonald@ucl.ac.uk>
Hi again,
This has been an issue since I edited the forwarding address on
the 25/09.
Previously our web host who provides the mail server and
mailbox, allowed us to use editors@teachinganthropology.org as
both a forwarding address and a real mailbox for sending emails.
This is no longer allowed.
I have therefore set up the mailbox as a webmail here:
webmail.dreamhost.com
u: editors@teachinganthropology.org
p: statecraft2017
So emails will not be forwarded to your addresses, you have to
check them separately using the details above.
Or, you could set it up as IMAP, see instructions for that here:
https://help.dreamhost.com/hc/en-us/articles/214918038-Email-client-configuration-overview.
I can also do a quick zoom about this.
However, there is also another problem. It seems that only
emails from my user (eli@nomadit.co.uk)
is sent through the system, and no other emails. I have asked
our web developer Hugh to look into this for me today, and will
keep you posted.
Best wishes,
Eli
Alison wrote:
Macdonald, Alison
reacted to your message:
Sent: Tuesday, October 1, 2024 8:56:39 AM
To: Macdonald, Alison <alison.macdonald@ucl.ac.uk>
Subject: Re: [TA] Editor Decision
⚠ Caution: External sender
Hi Alison,
We are looking into this as a matter of urgency, please
bear with me.
Best wishes,
Eli
Alison wrote:
contact an anytime, we keep getting bounce back
emails saying the email can’t be delivered. I think
the issue must be at our end, so could you possibly
look into this please?
<alison.macdonald@ucl.ac.uk>
Sent: Monday, September 30, 2024 12:18:36 PM
To: Eli Bugler <eli@nomadit.co.uk>
Subject: Fw: [TA] Editor Decision
p
{margin-top:0;
margin-bottom:0}
author and got the bounce back.
***
Dr
Alison Macdonald, FHEA (she/her)
Associate
Professor (Teaching), Social Anthropology
UCL Profile
Editor,
Teaching Anthropology
Delivery System
<MAILER-DAEMON@iad1-shared-relay.dreamhost.com>
Sent: 30 September 2024 12:14
To: sachasamouk@gmail.com <sachasamouk@gmail.com>;
Jordan.Jamieson@mncfn.ca
<Jordan.Jamieson@mncfn.ca>
Subject: Undeliverable: [TA] Editor Decision
Delivery
has failed to these recipients or groups:
sachasamouk@gmail.com
Your message
wasn’t delivered because the recipient’s email
provider rejected it.
Jordan.Jamieson@mncfn.ca
A problem
occurred while delivering your message to this email
address. Try sending your message again.
The
following organization rejected your message:
gmail-smtp-in.l.google.com, mx1.mtaroutes.com.
Diagnostic
information for administrators:
Generating
server: iad1-shared-relay.dreamhost.com
sachasamouk@gmail.com
gmail-smtp-in.l.google.com, mx1.mtaroutes.com
Remote server returned ‘554 5.7.0
<gmail-smtp-in.l.google.com #5.7.26 smtp;
550-5.7.26 Your email has been blocked because the
sender is unauthenticated. 550-5.7.26 Gmail requires
all senders to authenticate with either SPF or DKIM.
550-5.7.26 550-5.7.26 Authentication results:
550-5.7.26 DKIM = did not pass 550-5.7.26 SPF
[ucl.ac.uk] with ip: [208.113.156.243] = did not
pass 550-5.7.26 550-5.7.26 For instructions on
setting up authentication, go to 550 5.7.26
https://support.google.com/mail/answer/81126#authentication
af79cd13be357-7ae377cff14si831298485a.44 –
gsmtp>’
Jordan.Jamieson@mncfn.ca
gmail-smtp-in.l.google.com, mx1.mtaroutes.com
Remote server returned ‘554 5.0.0
<mx1.mtaroutes.com #5.0.0 smtp; 550 The sending
IP (208.113.156.243) is listed on https://spamrl.com as
a source of spam.>’
Original
message headers:
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by iad1-shared-relay.dreamhost.com (Postfix) with ESMTP id 4XHJP03yxcz1tN;
Mon, 30 Sep 2024 04:14:12 -0700 (PDT)
Received: by iad1-shared-b7-16.dreamhost.com (Postfix, from userid 14339587)
id 4XHJP02cg7z7sVf; Mon, 30 Sep 2024 04:14:12 -0700 (PDT)
To: Sacha Samouk <sachasamouk@gmail.com>, Jordan Jamieson <Jordan.Jamieson@mncfn.ca>
Subject: [TA] Editor Decision
X-PHP-Originating-Script: 14339587:PHPMailer.php
Date: Mon, 30 Sep 2024 04:14:12 -0700
From: Alison Macdonald <alison.macdonald@ucl.ac.uk>
Message-ID: <RLRcniJpUwLIg8JOPuHqDB76YptYX2PcvZ7Oioxi1k@www.teachinganthropology.org>
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